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Staff very welcoming Room was clean when we arrived Our room for 3 in back was very large WiFi strong Showers very hot Good location.not cleaned or new towels for the three days we were there but that was okay for price A bit of noise from fire department yard but dealable Breakfast could be bigger but again for the price quite decent
Once i finally got the room i had reserved it was great. Good shower, nice balcony. Breakfast was standard. They were helpful in organizing tours. Great location.-A/C leaked all over the floor when turned on. -staff accidentally gave my room to someone else on my first night. They're explanation was that they thought i had cancelled my initial reservation since i added a separate extra night to my already existing reservation (extending from 2 to 3 nights). I never canceled anything on booking.com, which was clearly indicated on the website/app. The room they gave me on my first night was right next to the reception/kitchen and i was woken up as of 6am. There was also no balcony. I asked for a discount but they refused. I thought this was unprofessional, given that they did not accept responsibility for their mistake and simply justified it by claiming that the rooms were all the same price.
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