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the buffet was good (average) they had a variety of types of drinks and fruits which was very nice. I stayed for 3 nights and found that the food they served quite similar to the other days. (limited menu but they were ok) I wanted to say the lady working at the lobby (I cannot remember her English name :( but it was starting with s) she was very lovely and she speaks English which was very helpful. I had no trouble at all communicating with her. and of course, the staffs working at the lobby and two guys who open a door for us all the time they were super nice as well. I found the room very nice and tidy. (Family sweet room). they gave us the room on the 10th floor which was very nice. I had a good view. (city side th8) I visited during one of the hottest periods in Vietnam so it was very important to have a/c system working well. First, when I turned on, I thought it wasn't working well but it was because I needed to wait 10-15mins for the machine to start operating so at the end, a/c system was all good and good to use. (they were new as well :)) We booked a hotel shuttle for airport services. I met Peter, he drove us to the hotel and also drop us, and we found him super nice and kind. : ) He was kind and nice. so we really enjoyed the time of travel. the location of the hotel was good, just a little bit off the main road but still walkable distance. I think it took like 15min to get to the sontra night market. and 15min to the beach, 10min to the main road.the only thing I was a bit disappointed about the buffet was that they provided cereals but no milk on the side (they had soy milk to drink but not regular milk for cereals) so I had to ask for one. (then they provided I think they forgot and no one has asked before maybe??). On the following day, I found the milk but they were not cold. they were warm so I asked them to get me some cold milk. Then they literally come and pour on my cereal. I was okay but how abt the rest of people? haha... I asked for a quiet room and they did give me but the guest next door was singing at night which was disturbing. ( i am sure if I complained they would have sorted it out but I didn't coz I was lazy lol ) I have asked for taxi service to travel along with us (grab driver I think) and the taxi driver they connected us to I found him bit rude. I don't think he works for the hotel I think they just grab one of the drivers they knew to us. I can say his driving and service was okay but his attitude was not good. I think his name was hung.
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