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Staff were friendly, location was excellent, room was clean & quiet, breakfast was off a menu and was ok. Despite our negative comments, this hotel is still good value for money.Bed was an old innersprung that was very uncomfortable & very noisy every time you move. No tea & coffee in room, despite an electric jug & cup & saucer being provided. However tea & fresh coffee available on request 24 hrs a day, apparently. No complementary (free) water provided unless requested at breakfast. This hotel seems to be run to a budget. We think its high rating is misleading, 7.5 to 8.0 would be more appropriate.
Good taste BF with a lot of choices, help with bags from the road, small lift to carry bags upstairs to your rooms, helpful staff, good price, lots of restaurants, big beds, big room, big bathroom.A little walk through an alley from the street, a little confused during busy BF but still good.
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