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The staff has been so kind and welcoming. Since we were the first 2020 customers they gave as flowers and a little present. Very adorable. Breakfast is very nice and vary. The room beautiful and traditional.Unfortunately the gym was not operative and the swimming so cold. but this is a minor thing
We booked the room in this hotel for 2 nights (nonrefundable option) but in the end it occured that we could only come to Hue for 1 day. We contacted manager who was so nice to us and offered a free pick up from the airport and he booked for us a room in the sister hotel Thanh Lich which is closer to the heart of Hue. Very friendly personnel. Very enjoyable breakfast! Nice view from the room.
Hotel was in a good location. Was clean and good wi fi . Huge bed!Aggressive selling of tours. After a very long train journey from Ninh Binh, we just wanted to get to our room without a hard sell of tours at arrival. That said the DMZ tour organised by hotel was excellent- guide was inspirational... just hope the extra cash we stumped up went to him and not hotel staff pocket.
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