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Hotel Rules - Policies
Check In
14:00
Check Out
12:00
Hotel Policies
Guarantee Policy
- You must present a valid credit card when booking;
- For credit card bookings, the card(s) must be presented upon check-in at the respective hotels;
- The management reserves the right to cancel any booking without notice if we are notified of any fraudulent or illegal act in relation to the entire payment received.
Children's Policy
- Children under 5 years old: free of charge.
- Children from 5 years old to under 12 years old: surcharge of $ 10 / person / room / night.
- Children from 12 years old and above Adults: surcharge of $15 per person per room per night.
Repeal/Revised Policy
- If cancellations/modifications are made 72 hours before your arrival date, there will be no charge.
- If cancellations/modifications are made within 72 hours, including reservations made within 72 hours of your arrival, night 1 2019 rates and taxes will be charged
- In case of absence, 100% of the room rate and tax will be charged.
- Early Bird/Long Stay/Last Min/Package price unchanged & Non-refundable
Late check-out policy
- Late check-out subject to availability
- Check-out from 12:00 to 17:00: 50% surcharge
- Check-out after 17:00: 100% surcharge