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Our stay here was exceptional, the staff were extremely welcoming and the restaurant was vibey at breakfast time with many nice guests and good food and music. They were so nice to upgrade us to a room with a bathtub free of charge. We also took note that the toiletries are made of eco-friendly bio-degradeable wheatstraw; their shapoo & soap are in refillable bottles and they had washable linen laundry bags. Well done!Everything was great, but some shade around the pool would've been fantastic!
It was hard to decide between hotels in the An Thuong area, but we are SO happy we chose Sofiana. We were treated like gold as soon as we arrived; the room was very clean and comfortable, the rooftop area was very nice to enjoy the pool; wifi was strong; and I even had fun flipping through all the channels (haven't watched Western TV in ages!). The staff was extremely friendly and helpful. Breakfast had a nice variety and changed a little each morning (and they were happy to assist with explaining how to eat the local dishes). Great location and so close to the beach (and they have beach towels for you).The only minor issue was the noise in the morning. We were on the 11th floor, directly below the restaurant. So when families were getting their buffet breakfasts at 7am, we were woken up by many chairs being pushed in and out. Not a big complaint, but if you want to sleep in, request to have a room that is not on the 11th floor. I will say, as soon as I went up to breakfast and gave the staff my room number, they knew it was likely loud in our room and they offered to put us on a different floor. They are aware of the noise and were proactive on offering a solution. :)
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