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The place is really quite nice which is a shame because the staff and management made this beautiful space awful..The staff were quite rude once I first got to the area. The laundry service managed to put a fair amount of still wet clothes in a bag causing them to mold ( not cheap clothing). When confronted on this they simply sprayed a lot of perfume on the clothes instead of trying to clean the mold. As we were packing, one of the management decided to park his yellow mercedes right in front of the bike exit. He clearly saw that customers were leaving and did nothing to show any sign of respect. We are coming back to Da Nang in a few days for a 5 day stay and we did not even consider re-booking this spot.
Breakfasts were very tasty and lots of choice. Buffet style and a la carte provided. Location was close to the beach and plenty of restaurants and coffee shops around. Service was extremely good - the staff could not do enough to make us feel at home and happy.More coat hangers in the wardrobes.
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