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The staff was extremely friendly!! We arrived in the morning because we took the night train from Hanoi and we were warmly welcomed with iced coffee, freshly squeezed juices and a lot of fresh fruits. We could immediately check-in to our room although we were that early. The room is spacious and very clean. And the price was really good for what you get!! Additionally they organized a very friendly and English speaking driver for us to visit all the sights in Hue (for 30$). I would highly recommend this hotel for every traveler :-).
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